Close form

Embracing Diversity: The Importance of an Inclusive Workplace

2 November 2023
Jan Friend

As a probate regulated practice Friend & Grant has to report on the diversity of its staff every two years and the combined results of all ICAEW regulated probate practices has recently been published.

If you are interested the results can be read here ICAEW Probate Diversity Report 2023.

Our own report can be found on our Probate Services page.

The Importance of Diversity in the Workplace

This has got me thinking about how vital it is to have a diverse team and why is it so important?

The United Kingdom has always been a cultural melting pot and this diversity extends to its workforce.

In recent years there has been a growing recognition of the importance of diversity in the workplace.

Companies are realising that embracing diversity isn’t just a buzzword; it’s a business imperative.

In this blog, I’ll explore why diversity is essential in the UK workplace and how a company’s recruitment policy should reflect this commitment.

The Benefits of Diversity

When recruiting for more staff to join your team it’s sometimes tempting to look for someone who will “fit in”.

Consciously or subconsciously we search for more people who resemble those we already employ.

We convince ourselves those people will settle into our ways and give us the best results.

However this is not necessarily true and there are many benefits of broadening our minds and actively seeking for diversity in our workplace:

Innovation and Creativity

A diverse workforce brings together individuals with different backgrounds, perspectives and experiences.

This diversity of thought can lead to more innovative ideas and creative solutions.

When people from various backgrounds collaborate, they approach problems from multiple angles, increasing the chances of finding unique and effective solutions.

Enhanced Decision-Making

Diverse teams tend to make better decisions.

When employees with diverse perspectives and expertise weigh in on important matters, it reduces the risk of groupthink and increases the likelihood of making well-informed choices.

This diversity of thought helps companies navigate complex challenges more effectively.

Broader Talent Pool

A commitment to diversity widens the talent pool from which a company can recruit.

By casting a wider net, businesses can attract and retain top talent, irrespective of their gender, ethnicity, age or background.

This is particularly crucial in today’s competitive job market.

Increased Employee Engagement

Inclusive workplaces foster a sense of belonging among employees.

When people feel valued for who they are, they tend to be more engaged, motivated and committed to their work.

This, in turn, leads to higher levels of productivity and job satisfaction.

Better Understanding of Customer Needs

In a diverse workforce, employees often have a deeper understanding of a wide range of customer needs.

This can help companies tailor their products and services to be more inclusive and appealing to a broader customer base, ultimately boosting revenue and market share.

Legal and Ethical Compliance

In the UK there are anti-discrimination laws in place that require businesses to promote diversity and equality.

Non-compliance can lead to legal trouble and damage a company’s reputation.

Therefore, having an inclusive recruitment policy is sometimes not just a matter of choice but also a legal obligation.

Creating an Inclusive Recruitment Policy

Although we have been actively looking for diverse talent for the past few years, it is an area we can without a doubt improve on.

It is definitely on my “To Do” list to review our diversity recruitment policy for future campaigns.

Below are some of the tasks I will be sure to include and recommend that you consider them too:

Set Clear Diversity Goals

Start by setting clear diversity goals and targets.

These objectives should be specific, measurable, achievable, relevant, and time-bound (SMART).

Having concrete goals can help drive change and measure progress.

Unbiased Job Descriptions

Craft job descriptions that are free from gender, age or ethnicity biases.

Use gender-neutral language and focus on the qualifications and skills required for the role.

Diverse Interview Panels

Ensure that your interview panels reflect diversity.

Different interviewers bring different perspectives, which can help in selecting the most suitable candidates without bias.

Implicit Bias Training

Train your recruitment team on recognising and mitigating implicit biases.

These biases can unconsciously influence decision-making during the hiring process.

Inclusive Outreach

Expand your recruitment efforts to reach a broader audience.

Partner with diverse community organisations, attend job fairs that target underrepresented groups and use social media to connect with a more diverse candidate pool.

Diverse Sourcing Channels

Utilise diverse sourcing channels, such as job boards and websites specifically designed to promote diversity and inclusion in the workplace.

Regular Audits and Reporting

Regularly review and audit your recruitment processes to ensure they remain inclusive.

Collect data on the diversity of your workforce and report progress toward diversity goals transparently.

Employee Resource Groups

Establish employee resource groups (ERGs) that provide a safe space for employees to discuss diversity-related issues, share experiences, and offer suggestions for improvement.


Diversity is not just a checkbox on a corporate checklist; it’s a strategic advantage that can help companies thrive in an increasingly competitive world.

By recognising the value of diversity and implementing inclusive recruitment policies, businesses can harness the power of varied perspectives, drive innovation and create workplaces where everyone feels valued and can reach their full potential.

Embracing diversity isn’t just the right thing to do; it’s the smart thing to do!


The content in this blog is correct as at 2nd November 2023 See terms and conditions.

Similar articles

Autumn Statement 2023 Key Points Friend & Grant Accountants
23 November 2023

Autumn Statement 2023: Key Points

Yesterday, Chancellor Jeremy Hunt presented his second Autumn Statement, but with a very different tone to the gloomy announcements made this time last year. The Chancellor announced initiatives with a massive focus on pushing growth in the economy. The main question you’ll all no doubt have is… “how does it affect me?”, let’s take a look…

What is a trust The pros and cons of setting up a trust Friend & Grant Accountants
23 November 2023

What is a trust? The pros and cons of setting up a trust

Trusts are often overlooked by many as being too complicated or something only for the rich, whilst the former may be partially true the latter definitely is not. With proper professional advice the benefits of trusts can be demystified, and both the tax and practical benefits realised.

20 November 2023

November Property Newsletter

We share the latest updates in the property sector including: Expected house price falls in 2024, Britain’s best locations for student landlords, Charities concerns over delays to Renters Reform Bill, Agreement between Wales and Cornwall, Scotland: More Council Tax for large homes

Our 3 step risk-free guarantee puts your mind at rest and keeps us on our toes!

byrant house at night office

Book Your Discovery Meeting

Are you hungry for success? If you run a small to medium size business and you want to grow your sales, increase profitability and pay less tax then you have come to the right place.