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What our clients say

We cannot speak more highly or praise all the staff at Friend and Grant any more for the services they provide. 

We had a terrible experience with our previous accountants and we were at a complete loss as to where to turn. We desperately needed guidance and support...and a friend. Well, we certainly found that in Friend and Grant! 

From the initial phone call, we have found that every member of staff is polite, friendly and helpful. Nothing is too much trouble to ask. 

The training they provide is exceptional and they talk you through the different accountancy software that works best for your business.

We cannot speak more highly of everyone! When we have felt at complete rock bottom, and unsure as to which direction to turn, Friend and Grant have pulled us out of that. They have helped us grow in confidence and encouraged us to grow our business. 

We look forward to many more years working with the team.

Rebecca Clark
Haydn Clark Ltd

Friend and Grant compiled and managed my application for probate, and I cannot recommend them highly enough. Their calm efficiency and attention to detail through a complex process took much of the stress away at a difficult time for me.  I was particularly impressed and grateful for the level of personal service, marked by regular contact and updates, and for going the extra mile to ensure a timely submission of the application.

Dr Mark Williams

We are into our third year working with Friend and Grant and found them very proactive by giving us pre-year end tax planning. We have been using Sage for a couple of years and we have received excellent training from Gavin and the rest of the Business Support team. They have even recommended and implemented an add-on which allows us to deal with the VAT margin scheme. This automatically posts our transactions to Sage whereas before we were putting information into an Excel spreadsheet to calculate the VAT and then putting the same information onto Sage. We have seen that this system is a major time saver and we are looking at using some of the other functions that the software has. The support we have from Friend and Grant for the implementation and assistance with this system has been fantastic!

Debbie Tellez
Higham Garage Limited

The team at Friend & Grant have been extremely helpful in supporting me in the first year of trading through my limited company. The Business Support team are very efficient and professional in dealing with my book-keeping and are always there to help if I ever have any questions. I am looking forward to working closer with them as I move my company’s finances to the cloud so that I am able to raise and send sales invoices on the go using Xero!

Matt Bowles
Hullbridge Water Services Ltd

Since moving the computerised accounts from Sage 50 to Xero  6 months ago (in 2016), I have continued to find Gavin and his team at Friend and Grant capable and supportive as I gain the knowledge on how to use Xero day to day.  Gavin proved invaluable in my initial training, being careful to explain how Xero processed transactions and willing to check that I had set up the recurring invoicing correctly.  His proactive approach enable the direct bank feed to be operational, swiftly. The technical support and business expertise from Friend and Grant made the decision to move to Xero simple and effective, improving the credit control process by 30%, within 6 weeks.

Ruth Wiseman
Prohire Software Systems Ltd

I’m into my second year with Friend & Grant now, and have found them to be both friendly and professional in supporting me through my first year of trading. Would absolutely recommend their services

Matt Stibbs
Digi-M Ltd

Simon excelled yesterday during our visit with HMRC, stepping in when required with very valid points.  He was just brilliant.  We were so fortunate to have his support as we know he is very busy, and his time is precious.

His professionalism was superb, he is a real credit to your company. 

It's good to be one of your clients!


Martin & Marilyn Harman
Kent Orchard Services Ltd

Darren, I would like to thank you and Jan for all your help over the years.

I remember my first meeting with Jan when I had not filed any returns for the flat and knowing I owed for a few years. I was quite nervous but everything was sorted out, I paid the back dues and felt a massive relief.

Since then it has been a painless annual exercise and you have both looked after me very well.

You both worked very hard on my Capital Gains tax bill.

I would recommend your company to anyone, everyone was always so polite from me walking through the door to exiting at the end of a meeting.

Mrs E Kelly
"We have been in business for ten years and have long been looking for a reliable firm of accountants that best suit our needs - we now believe we have found that in Friend and Grant. They came highly recommended, and although they are not local to us, it has been well worth travelling to meetings at their Rochester offices.
They advised us that we needed to change to a limited company and handled the registration and changeover from our old partnership smoothly and efficiently. They are now handling all our accounts and advising us on all aspects of our business.
We have found all at Friend and Grant approachable, friendly and professional, from the receptionist Julie, to Simon our advisor, and Mark the managing director. Queries are dealt with promptly, and nothing is ever too much trouble. We cannot recommend them highly enough."
Martin & Marilyn Harman
Kent Orchard Services Ltd

“ As a start up business, Friend and Grant have been extremely helpful to begin the business and advice throughout the year.  It has been refreshing to know I can pick up the phone when required to make sure all the accounting area of the business has run smoothly and nothing has been too much trouble.  All of the staff have been friendly, very professional and informative at all times.  Getting a good accountant that gets to know your business personally and works for you is so important and I have found them with Friend and Grant.”

Karen Maynard
Apex Education Training Ltd
Chatham, Kent

Our first meeting with Friend & Grant was in June 2013. We needed advice regarding the accounting of our church. Friend & Grant advised us to create a Community Interest Company. The whole process was easily done with their professional help. We always find a friendly response to any of our queries. We can certainly recommend Friend & Grant Ltd to anyone looking for honest, trustworthy and professional financial and accounting services.

Thank you!

Pastors Orlando and Ivette Granados
Rios De Vida

Having been with Friend & Grant for the past 15 years or so I have found that they provide a friendly and professional service that has helped me move from a sole trader to limited company through good economic times and bad times.  I would recommend Friend & Grant to any company big or small.

Neil Mills
N Mills Brickwork Ltd

Having been a client of Friend & Grant for nearly 20 years I can say that it has truly been a satisfying experience with a professional and valuable service provided in a genuinely friendly matter.

Richard Parkin
Chirrad Ltd

I have been a client of Friend & Grant for a number of years.  We have always found them to be knowledgeable, efficient and above all approachable.  They have supported us at all times offering advice and suggestions which have helped us along the way.  We have always found them to be consistently reliable and upon this we recommend their services to others without hesitation.

Mark Homes
The I.T Resourcing Company Ltd

An excellent, all round, friendly service from a company that cares about you and your business.

Martin Singer
M S S Contractors Ltd

Friend & Grant have been my accountant for 5 years and in that time they have proved to be an extremely professional company.  I have found all their staff to be helpful and they have always strived to give me good advice.  As a sole trader I have found it helpful to have a alternative professional view with regards to the direction I have taken my company, Andrew Grant and Mark Friend have always achieved that.

Ray Tyler
Pentagon Motorist Centre

"Friend & Grant have been our accountant since we set up the business and are an indispensable part of our team.  Their advice is concise and easily understandable and the services provided are always delivered accuarately, efficiently and they offer value for money.  I have no hesitation in recommending them for business services and personal tax advice."

Andrew Lawrence
Questor Insurance Services

"I have nothing but praise for the services provided by Friend & Grant, they deal professionally and efficiently with our accountancy requirements.  I cannot recommend their services highly enough."

Harjit Nirvan
Samson Builders Merchants Ltd

"We moved from our previous accountants due to the lack of personal service we received.  Friend & Grant have provided exactly the opposite and it has been a pleasure to do business with them for the past few years.  They really are a friendly bunch at Friend & Grant."

Donna Mak
Security Installation Service Ltd

"We have worked closely with Friend & Grant for several years and it is no exaggeration to say that the growth of our business might not have been possible without the level of support we have received.  Having taken considerable time to understand what we do and develop a package that suits our business and our clients' needs, the service has been second to none."

Danny Allen
Kent Gateway Block Management Ltd