What our clients say | Friend & Grant | Rochester

What our clients say

"We have been in business for ten years and have long been looking for a reliable firm of accountants that best suit our needs - we now believe we have found that in Friend and Grant. They came highly recommended, and although they are not local to us, it has been well worth travelling to meetings at their Rochester offices.

They advised us that we needed to change to a limited company and handled the registration and changeover from our old partnership smoothly and efficiently. They are now handling all our accounts and advising us on all aspects of our business.

We have found all at Friend and Grant approachable, friendly and professional, from the receptionist Julie, to Simon our advisor, and Mark the managing director. Queries are dealt with promptly, and nothing is ever too much trouble. We cannot recommend them highly enough."

Martin & Marilyn Harman

Kent Orchard Services Ltd


“ As a start up business, Friend and Grant have been extremely helpful to begin the business and advice throughout the year.  It has been refreshing to know I can pick up the phone when required to make sure all the accounting area of the business has run smoothly and nothing has been too much trouble.  All of the staff have been friendly, very professional and informative at all times.  Getting a good accountant that gets to know your business personally and works for you is so important and I have found them with Friend and Grant.”

Karen Maynard

Apex Education Training Ltd

Chatham, Kent

Our first meeting with Friend & Grant was in June 2013. We needed advice regarding the accounting of our church. Friend & Grant advised us to create a Community Interest Company. The whole process was easily done with their professional help. We always find a friendly response to any of our queries. We can certainly recommend Friend & Grant Ltd to anyone looking for honest, trustworthy and professional financial and accounting services.

Thank you!

Pastors Orlando and Ivette Granados

Rios De Vida


Having been with Friend & Grant for the past 15 years or so I have found that they provide a friendly and professional service that has helped me move from a sole trader to limited company through good economic times and bad times.  I would recommend Friend & Grant to any company big or small.

Neil Mills

N Mills Brickwork Ltd


Having been a client of Friend & Grant for nearly 20 years I can say that it has truely been a satisfying exerience with a professional and valuable service provided in a genuinely friendly matter.

Richard Parkin

Chirrad Ltd


I have been a client of Friend & Grant for a number of years.  We have always found them to be knowledgeable, efficient and above all approachable.  They have supported us at all times offering advice and suggestions which have helped us along the way.  We have always found them to be consistently reliable and upon this we recommend their services to others without hesitation.

Mark Homes

The I.T Resourcing Company Ltd


An excellent, all round, friendly service from a company that cares about you and your business.

Martin Singer

M S S Contractors Ltd


Friend & Grant have been my accountant for 5 years and in that time they have proved to be an extremely professional company.  I have found all their staff to be helpful and they have always strived to give me good advice.  As a sole trader I have found it helpful to have a alternative professional view with regards to the direction I have taken my company, Andrew Grant and Mark Friend have always achieved that.

Ray Tyler

Pentagon Motorist Centre


"Friend & Grant have been our accountant since we set up the business and are an indispensable part of our team.  Their advice is concise and easily understandable and the services provided are always delivered accuarately, efficiently and they offer value for money.  I have no hesitation in recommending them for business services and personal tax advice."

Andrew Lawrence

Questor Insurance Services


"I have nothing but praise for the services provided by Friend & Grant, they deal professionally and efficiently with our accountancy requirements.  I cannot recommend their services highly enough."

Harjit Nirvan

Samson Builders Merchants Ltd


"We moved from our previous accountants due to the lack of personal service we received.  Friend & Grant have provided exactly the opposite and it has been a pleasure to do business with them for the past few years.  They really are a friendly bunch at Friend & Grant."

Donna Mak

Security Installation Service Ltd


"We have worked closely with Friend & Grant for several years and it is no exaggeration to say that the growth of our business might not have been possible without the level of support we have received.  Having taken considerable time to understand what we do and develop a package that suits our business and our clients' needs, the service has been second to none."

Danny Allen

Kent Gateway Block Management Ltd


"Friend & Grant Ltd are a professional innovative company with friendly and helpful staff and a forward thinking approach to accounting."

Tony Coulson

Windowplan Ltd

Rochester, Kent

A very good, personal service, well tailored to individual needs.

John Dent

Rochester, Kent

I would recommend to any of my Clients, friends or contacts.

Paul Gerrard

Paul Gerrard Associates- Chartered Surveyors

Gravesend, Kent

I am happy to recommend Friend and Grant as a reliable, experienced and trustworthy accountants for all your business needs

Martin Kingman

Kingman Consultancy Ltd

Gillingham, Kent

Age UK Medway have engaged Friend & Grant Ltd as our auditors for the first time to conduct the year end audit for our charity 2012/13.

We found the process to be;

  • Supportive
  • Informative
  • Robust
  • Intelligently Lead

We have been pleased with the auditors across Friend & Grant, both the senior auditor and the visiting audit team.

Working alongside during the audit, I found as CEO that the process was reassuringly thorough and highly professional.

Good humour and healthy discussion was a key part of the engaging process and I feel that this is a rare find amongst such professionals.  We look forward to our continued relationship.

John Norley CEO

Age UK Medway

Gillingham, Kent

Starting out in business can be a very daunting prospect as you enter the world of tax and employment law, as well as having to learn to undertake roles required in business, book keeping, management, marketing and sales etc.  This is where I believe Friend & Grant Ltd differ from other accountants.  

Any accountant can balance your books and submit your accounts however Friend and Grant do much more than that.  Over the past 13 years Mark and his staff have helped me expand my simple service company into multiple Limited Companies selling internationally, employing a range of staff and owning our own property.

Mark Devaney

Effective Web Solutions

Rochester, Kent

Friend & Grant have the great mix of being very professional and friendly too.  They consistently give me invaluable advice and guidance and are always at the end of the phone if I have a quick query.  The depth of knowledge that they have is reassuring.  Needless to say I will continue to recommend them.

Nick Lamb

Lilly Exotics

Upchurch, Kent

Friend & Grant are a good company with whom to do business.  They do not seek to confuse you with ”accountancy jargon” but explain what I need to know in plain English.  They take a sincere interest in my business, are always efficient, enthusiastic and a joy to work with. 

D Ferrers

Personal Performance Coaching Ltd

Higham, Kent

Friend and Grant have been our accountants for over seven years. We have always found them to be extremely helpful in all they do for the School. The whole staff has always provided unequalled support and an excellent service. I would recommend them unreservedly.

Dorothy Mellor

Bursar at Gads Hill School

Higham, Kent

  • Always there when required
  • Although more expensive than my previous accountant I have seen considerable tax savings.
  • Friendly, approachable and personable.
  • Always one step ahead.
  • Honest, sound advice.
  • Not afraid to be frank!
  • A fresh and social approach to accounting. 

B P Ward

Zantix Technology Solutions Ltd

Chatham, Kent

  •  Very efficient, friendly and polite service
  • There are never any problems, just solutions
  • Best accounts service I have had in nearly 30 years of self- employment.  

P. Tolhurst

Benem Ltd

Dartford, Kent.

Why have I been a client for more than 20 years?

  • Consistent quality with unrivalled personal attention
  • User friendly professional practical advice
  • Proactive in communicating any legislative changes
  • An ability to maintain excellence in customer service
  • The staff and directors make you feel that you are a valued customer. 

G. Clarke

Sittingbourne, Kent

We have worked together now through two recessions and there is little doubt that without the help you gave us last year with your cash flow forecast, which highlighted some serious times ahead and your suggestions for the various changes we would have to make to avoid these potential problems we could have found ourselves in dire straits.

Larry Maynard

All Pulley and Gear Developments Limited

Rochester, Kent

We have always found your service to be excellent, dedicated and customer focused. Nothing is ever too much trouble and you take time to understand ones business and then give an efficient, above expectation service.

R S King

Spotlites Theatre Company Limited

Rochester, Kent

Friend and Grant has always taken a genuine interest in understanding my business and seeing it realise its full potential; and when we moved from the Medway towns in 2003 and relocated to Lincolnshire, maintaining our relationship with Friend and Grant was considered and essential part of the logistics.

R. Warrilow

Declaration Limited


Friend & Grant Ltd is a modern, forward thinking and progressive company and is much more than just a firm of accountants.  Their friendly and approachable staff are always my first port of call when I need any business advice and I trust them completely to manage my financial affairs in a 100% professional and tax efficient way.  I have no hesitation in recommending the services and staff of Friend & Grant Ltd to any business.  They have taken the time to understand my business and provide me with professional and knowledgeable service whenever I need it. 

Mark Devaney

Effective Web Solutions

Rochester, Kent

Friend & Grant have been instrumental in the success at Ecosse Motorcycles since 2005.

  • First rate and unbiased support from inception at business concept through to delivery.
  • Multi-faceted support, no issues too small or too large.
  • Impartial and straightforward advice.  Take time to understand our business and industry.
  • Financial planning assistance has had a positive input on our overall profitability.
  • All Friend and Grant staff are customer focused and treat us like a highly valued customer.

M Marshall

Ecosse Motorcycles Ltd


I think I may have mentioned to you previously but when I first decided to go it alone as a contractor I knew that I would need an accountant so I literally picked one from the local directory.  Looking back on that decision 14 years later, I can honestly say that it was probably the best decision I have ever made.  I don’t feel that I have ever been alone because I have always known that you and your team have always been a phone call or e-mail away to offer me advice. 

D J Filmer

Bladerunner UK Ltd

Chatham, Kent

My experience of dealing with Friend & Grant Ltd from the viewpoint of a new start-up business has been simply a pleasure.  Everybody from reception to Andrew have been very helpful in every respect and I would have no hesitation in recommending Friend & Grant to anybody. 

B Morgan

Anglo Trini Ltd

Rochester, Kent

Mark and his team are always on hand to answer any questions and recently gave us great advice on using child care vouchers, which has come in very useful with our 2 year old starting nursery this year.

P Burke

Industrial Electrical Systems Ltd

Rochester, Kent

Friend & Grant Ltd were recommended to us by our previous accountant of several years when he retired.

We have been suitably impressed by the friendly efficiency with which they carry out all aspects of accountancy for our small business.

They are always available, giving advice when we need it, prompting us when we are forgetful…, and making suggestions on the cause of action when new legislation arrives. We have every confidence in the staff of Friend & Grant Ltd. 

C L Kempt

Contract Management Services Medway Ltd

Rochester, Kent